Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Weston-super-Mare
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Weston-super-Mare collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Weston-super-Mare is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Weston-super-Mare and the surrounding UK area. As a data controller, we are responsible for the personal and medical information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and any other health details relevant to your weight loss consultation
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

We use your personal and health data for the following purposes:

• To assess your suitability for weight loss treatments and medications
• To provide pharmacist consultations and clinical reviews
• To process and dispatch your approved prescriptions, with delivery within 1 working day once approved by our pharmacist
• To maintain accurate patient records as required by pharmacy regulations
• To communicate with you regarding your treatment, orders, and account
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent. General personal data is processed on the basis of legitimate interests and contractual necessity.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files placed on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour to improve our services
• Functionality cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use our website fully.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare providers: With prescribers or other clinicians involved in your care, where clinically necessary
• Delivery partners: Courier services require your name and address to fulfil your medication delivery
• Payment processors: Secure third-party providers handle payment transactions on our behalf
• Regulatory bodies: The GPhC or other authorities where we are legally required to disclose information
• IT service providers: Trusted technology partners who support our website and systems, bound by data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. Payment data is retained only as long as necessary for financial and legal compliance purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is stored securely and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. You may also request that we transfer your data to another provider where applicable. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Weston-super-Mare
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.